We're experts at shipping artisan popcorn, so rest assured that your order will arrive at your door safe and sound. Please familiarize yourself with our shipping policies before you order.
Shipping Rates
| Order Total | Shipping $* | |
| $0.00-$25.00 | $7.95 | |
| $25.01-$55.00 | $9.95 | |
| $55.01-$100.00 | $14.95 | |
| $100.01-$150.00 | $18.95 | |
| $150.01-$200.00 | $22.95 | |
| $200.01+ | $25.95 |
2nd Day Express*
Add $14.95 to standard ground shipping charge
Overnight Express*
Add $24.95 to standard ground shipping charge
*Calculated per Shipping Address
When will my order arrive?
Delivery dates are calculated from the date of shipment.
Standard Delivery - Orders are processed by the next
business day and leave our San Francisco facility within 48 hours
of processing. For orders shipping Standard Delivery, please
refer to the FedEx Ground Transit Time map below for estimated
transit time. Orders shipped via Standard Delivery may be
delivered anywhere from 1 to 7 business days after you place your
order, depending on delivery location. Our delivery service
provider, FedEx, does not guarantee delivery dates for Standard
Delivery/Ground service. Please remember: FedEx only delivers
during business hours, Monday through Friday.
2nd
Day Express - Orders received by 10 am, PST will ship the same
day. Once it leaves our kitchen, it takes FedEx 2 business days
to deliver the order to you. Please remember: FedEx only delivers
during business hours, Monday through Friday.
Overnight Express - Orders received by 10 am, PST will
ship the same day. Once it leaves our kitchen, it takes FedEx 1
business day to deliver the order to you. Please remember: FedEx
only delivers during business hours, Monday through Friday.
Do you ship or deliver on weekends and holidays?
We do not ship on weekends or holidays. FedEx delivers during business hours only, Monday through Friday.
Where is my order? How do I track my package?
When you place your order on our website or by phone, you will receive an order confirmation via email. As soon as your package is shipped, FedEx will send you an email with a tracking number, which you can then use to track your package via the FedEx packaging tracking center. Click here to track your package.
How can I find out the status of my order?
Click here to
go to Order Status / History page located in the Customer Service
section of our website. You will be prompted to log in. From this
page, you will be able to view a list of your recent orders. If
you are unable to get the information you need via this page,
please email Customer_Service@479popcorn.com or call us at
888.479.YUMM (9866).
Track your order here
with your FedEx tracking number(s).
Can I change the delivery address after my order is placed?
Once your order is placed, the delivery address cannot be changed.
Do I need to sign for the package when it arrives?
We do not require signatures for delivery. If no one is available to receive the package, it will be left at the door at the FedEx courier's discretion.
Do you ship to Alaska and Hawaii?
We don't ship outside of the continental U.S. at this time.
Do you ship to Canada or overseas?
We don't ship internationally at this time.
Can you ship to a P.O. Box?
FedEx cannot deliver to Post Office Boxes operated by the US Postal Service. However, FedEx does deliver to retail postal service centers and private mail boxes (PMBs) such as Mail Boxes Etc. If you are sending a package to a retail postal center, please do the following: At checkout, under “Ship-To,” do not use the words “PO Box #” - rather, simply use a “#” sign or write PMB followed by the box number.
Holiday Orders
Please place your orders by 10 am PST on the following dates to ensure timely arrival of your order for each holiday. Our delivery service provider, FedEx, does not guarantee delivery dates for Ground service.
CHRISTMAS SHIPPING DATES, Sunday, December 25, 2011
> Standard Delivery Cut-Off (East Coast): Wednesday, December 14, 2011
> Standard Delivery Cut-Off (West Coast): Tuesday, December 20, 2011
> 2 Day Express Cut-Off: Tuesday, December 20, 2011, 10 AM PST
> Overnight Express Cut-Off: Wednesday, December 21, 2011, 10 AM PST
NEW YEARS DAY SHIPPING DATES, Sunday, January 1, 2012
> Standard Delivery Cut-Off (East Coast): Tuesday, December 21, 2011
> Standard Delivery Cut-Off (West Coast): Tuesday, December 27, 2011
> 2 Day Express Cut-Off: Tuesday, December 27, 2011, 10 AM PST
> Last day for Overnight: Wednesday, December 28, 2011, 10 AM PST
Transit Map (For Standard Delivery Only)
